SHIPPING & RETURNS

All Nayahta Designs gear includes a 2 year warranty against product failure caused by manufacturing, material and design defects.

Whenever possible, the products will be repaired, with replacements being determined on a case-by-case basis.

Our goods are made from super light materials, and a certain amount of damage over time is expected.

If you have any issues with your gear, please let us know and we will work to come up with a reasonable solution.

You will receive an update with the shipment details once your order has been shipped.

Canada

$15 CAD flat rate on accessories

$25 CAD flat rate on backpacks

Local drop-off or pick-up is available in Calgary A.B. for free

United States

$20 CAD flat rate on on accessories

$30 CAD flat rate on backpacks

All Other Countries

Please contact us for shipping quotes

Please email us at general@nayahtadesigns.com to return unused products within 4 weeks of receiving your order.

You will be responsible for paying for your own shipping costs for returning your item unless the item has a defect.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you ordered the wrong size and wish to exchange, please give us an email and we’ll get back to you with what we have in stock.

You will be responsible for paying for your own shipping costs for returning your item, shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

We no not do custom work, however if we get enough requests for a certain feature we will try our hardest to implement it.

For any other questions, please don’t hesitate to email us at general@nayahtadesigns.com